I would recommend Next Step to anyone moving to NYC. Victoria Scott was my agent and she could not have been more helpful! She really helped me understand the different parts of the city and why certain neighborhoods and building types were better than others. I moved to NY from the south, so I knew very little about places to live in Manhattan, and even less about the process of finding a lease in the city. Next Step handled all of this. Victoria told me all of the paperwork I would need to give to my landlord so we could be approved for our lease the day we visited the city. Further, Victoria asked my roommate and me various questions about what we wanted in an apartment–price, # of bedrooms, high rise/walk-up, doorman, etc. When we arrived in NY, she showed us about 8 eligible places in 3-4 hours. We signed a lease that day. The process was painless. Truly a great service.