Reviews from Next Step Clients

Emma S.
I couldn’t imagine my apartment hunt without Next Step. As an international graduate student with only one day in New York City to find a house, the incredible customer service and expertise provided by my broker, Jessica, was invaluable. The day was easy, efficient, and stress-free, despite my limited time and jet lag! After choosing an apartment, Jessica also provided incredible help with the both the application and the lease-signing, ensuring that completing both of these remotely was just as smooth and easy as the search itself. I would highly recommend Next Step Realty, and Jessica specifically, to anyone in the midst of an apartment search.

Andy L.
Knowing that the real estate market in NYC moves extremely fast, my girlfriend and I decided that we needed to consider help from a broker in order to have the best shot at listings. We found Next Step Realty and the rest is history. It was a very convenient process overall. A representative from the office sets up time for a quick call to ask for all of your preferences, budget, etc. Then, the process is very simple: 1) you get paired with a broker; 2) go out on apartment showings; 3) decide on your apartment and that's it!
Okay... it sounds really quick in the grand scheme, but that's because our agent played a crucial part in the process. We were paired with Katie Cummings and we can't thank Katie enough for her extensive knowledge of the market and advice/tips during our apartment search. She asked all the right questions, and set up multiple showings on a day that worked with our busy schedules. After the showings, Katie brought us back to the Next Step office to help us narrow down our apartment choices. She was extremely professional, but we have to mention that it felt more like a friend helping us with this big step in our lives than someone who you just hire to "get the job done". This really made us feel comfortable and solidified the idea that Next Step and all of its staff are doing something right! You also cannot beat the broker fee, which is much lower than the average rate. Again, Katie was amazing, and really pushed to get us the apartment we wanted for a price that was better for us by negotiating with the listing agent. She was even there on the lease signing day and organized everything.
We really recommend Next Step Realty and Katie to anyone who is searching for an apartment in the city!

Mateusz B.
Extremely helpful with the apartment search after my girlfriend and I relocated from the west coast. We didn't know the city at all and didn't know what to expect. Margit was our realtor and she represents the highest professional standard. She was always available for consultation and helping to solve problems throughout the entire process. Simply top notch service. If you value your time and peace of mind, treat yourself and go with Next Step. It's definitely worth it!

Terrance N.
I am relocating from California for work and a couple of my coworkers had used Next Step in their relocations as well. I worked with Katie who was absolutely great to work with. She asked me a few questions about what I was looking for and responded to all my questions really quickly, even when they were emailed over pretty late for Eastern time. I only had a day for viewings and Katie lined up some really great places that fit what I was looking for. In between viewings, Katie told me about the area, as well as helped me really figure out what I liked and didn't like about the various apartments. When I found a place I really liked, she helped me with all the necessary paperwork and helped me land the place when we found that someone else had also made an offer for the apartment. I had a great experience and would (and already have) recommended Next Step to other people moving to New York.

Curtis T.
I recently moved from the Midwest to NY to start a job at a law firm. I am not from a large city and was overwhelmed by the prospect of a search. Next Step, Michelle specifically, was amazing.
I gave her a good idea of what I was looking for, and Michelle came up with great options. She respected my price range and the amenities/locations I was looking for. The driver was terrific as well and got us around quickly. The paperwork was also painless, and Michelle worked closely with my building to make sure everything went smoothly. Can't recommend Michelle and next step enough. I really enjoyed working with them and will do so again in the future!

Molly B.
My company recommended that I go through Next Step when I was looking to move to NYC. Next Step went above and beyond with accommodating my roommate and I as we began the search out of state. Samantha Brody worked within our budget to find us a great apartment in a residential area of the city. She worked closely with us throughout the entire lease process as well. I honestly don't know how we would of found a place without her. Trust Next Step.

Kevin B.
My friend and I graduated this past spring knowing we would have to find an apartment in NYC before our jobs started in September. Most of the summer went by before we realized we hadn't come up with a real plan for how we were going to find a place to live in. A month before our start date, we decided to look into Next Step since it was the company our employer had recommended to us. We were both instantly surprised with how easy it was to schedule a date to view apartments that fit into both of our busy schedules. On that day, our agent Sara presented us with a variety of apartments in different areas of NYC we had been interested in and we eventually were able to choose an apartment we felt was best for our needs. Sara then made the process of securing that apartment quick and easy and we are excited to move in within the next few weeks. I would definitely recommend Next Step to anyone I knew looking for a place in NYC, especially recent college grads starting their careers.

Jenna W.
My roommate and I are so grateful for Next Step and our agent, Sarah. Without her, we definitely wouldn't have found our prefect apartment. It is both of our first times living in Manhattan and we were a bit nervous and overwhelmed, but Sarah made the whole process very easy for us and was always available to answer any of our questions! (and we had many) I would definitely recommend Next Step for anyone moving to NYC for the first time, especially recent graduates!

Michael K.
My roommate and I had a great experience with Next Step and agent Jake Vitale! While my roommate was abroad, Jake was super cooperative in communicating the necessary details to both of us despite the time difference. We were able to see plenty of awesome apartments that fit our specifications and travel in style as a corporate client. The entire experience was a breeze because of Jake and next step! Thanks again

Erin G.
I could not recommend Next Step more highly. The whole process was seamless, from requesting an appointment and getting matched with our broker, Jordan, to our morning of viewings. Jordan had a call with us a couple weeks before our appointment to figure out what we were looking for and he really nailed it. We saw half a dozen apartments in about two hours, and Jordan was really great about talking through the pros and cons of each. Once we picked our apartment, Jordan walked us through the application process and was super responsive and on top of any follow-ups.
This was our first time using a broker and our easiest apartment hunt and move by far. We loved working with Next Step (and especially Jordan)!

Julia G.
Transferring over from the UK, I had never worked with a broker before and did not know what to expect. Also being in a new city, I wanted to make sure I found the right place to settle down. Next Step couldn’t have been better. Over our initial phone call, Meena asked me numerous questions as to what I was looking for, location, what I wanted in a property and what I absolutely did not – I had a very clear idea of what I was looking for but was very flexible on location. With that in mind, Meena and the team drove me all over town and had really listened to my specifics. I was so impressed with the options they provided and the thoroughness with which Next Step researched the properties.
The other issue I had was that as an international relocation, my US paperwork and credit rating were very weak but Meena worked incredibly hard to make sure my credentials weren’t a problem and was very diligent in making sure we had everything we needed for a prospective landlord.
All their hard work paid off. I’m now settled in the perfect flat and perfect location. It was a great experience and if were I to move again, I would undoubtedly go back to Next Step. I couldn’t recommend them highly enough!!

Lacey-Ann W.
Victoria provided excellent service with a warm and reassuring attitude. She totally streamlined the entire search process for us, making it seem like far less of a daunting task. She was extremely adept at finding apartments that fulfilled all of our needs and helped us to find a beautiful place that was well-suited to us. She was also incredibly flexible, great at communicating and easy to work with. If you are looking for your first New York apartment, Next Step is definitely the best firm to use.

Fauzul L.
My wife and I recently moved to NYC. We truly believe that we could not have found our apartment without the help of Next Step Realty. After looking through an overwhelming list of apartments on Street Easy, we decided to get some help and reached out to Margit. She made the process extremely simple and easy. After a couple of conversations, we visited her in NYC. She had a long customized list of apartments for us - all apartments took into account our requests / preferences. Within a couple of hours after meeting Margit - we were in Next Step Realty's office signing our lease! We found an apartment that included everything we could have possibly wanted and, on top of that, it was within our budget! We really couldn't have done this without the help of Margit - she is extremely knowledgeable about apartments and neighborhoods in NYC!