Brandon W.

Working with Next Step was a pleasant experience from start to finish. I felt valued when the office called me after I requested a preliminary phone call slot on their website, and then promptly put me and my roommate in contact with our Broker, Marilyn. The Apartment searching process went from impossible and daunting, to manageable and understandable. Marilyn listened to our needs, assembled a stellar list of units, and gave us an incredible video tour of each unit and the surrounding neighborhood. Moving across the country was terrifying, but Next Step made the most stressful part of the relocation process easy. I truly cannot express how fantastic and empathetic Marilyn is. Working with a Broker who was efficient, kind, clear, and attentive was phenomenal. When I inevitably have to work with a Broker in the future, I hope they are as professional and attentive as Marilyn was.