First time moving to NYC from CA during the middle of COVID, I relied on my Next Step Realty agent to really weigh in on the pros / cons of each neighborhood. My agent Victoria, was helpful in this regard and had great insights for each neighborhood, often down to the specific street. This helped refine my search criteria, given most of an out-of-towner’s research is done via the internet or relying on generalizations. In addition, she was responsive and collaborative and had all the qualities you’d expect from a great agent.