I heard about Next Step from a friend who had used them for her first apartment and loved them — so after looking at a million places on Trulia and meeting with several brokers I decided to give them a try. I was immediately contacted and asked about what I was looking for/budget/ and preferences. The agency set me up with my broker, Mary, who was the absolute best! She scheduled a day of apartment viewing – even around my work schedule which is hard to find. She was extremely flexible whenever I wanted to see another place, or return at a different time. She completely listened to my criteria for my apartments and understood what I was looking for – she even gave me great tips about lease renewals.
When my budget and criteria completely changed – she was so accommodating and luckily had the perfect place for me! She helped me through the whole process and would even meet me at work to pick up my checks and paperwork. Mary is amazing! And the Next Step Agency was so friendly and probably the only place you can get a 12% broker fee. I would recommend them to everyone and especially to someone looking for their first apartment in NYC. Thanks Mary!