Victoria provided excellent service with a warm and reassuring attitude. She totally streamlined the entire search process for us, making it seem like far less of a daunting task. She was extremely adept at finding apartments that fulfilled all of our needs and helped us to find a beautiful place that was well-suited to us. She was also incredibly flexible, great at communicating and easy to work with. If you are looking for your first New York apartment, Next Step is definitely the best firm to use.