We had a great experience searching for an apartment with our agent, Jake. Our search took place on the rainiest day I have ever seen in NYC and the complimentary car was extremely nice to travel between destinations. I reserve one star because while we saw many apartments, I felt we only saw two true apartments that matched our specific location criteria. Regardless, we found an incredible apartment at a great price for which I am grateful we used a broker. My company recommended we use Next Step and after our search with Jake, I would recommend him and the firm as well.