My roommate and I had a great experience working with Next Step. Matt was realistic about what to expect and made sure we were prepared in every way in order to get the apartment we wanted. His knowledge of the market is exactly what I needed as a newcomer to NYC rental experience! We only had one day to apartment hunt and Matt helped us get the job done. He also was so friendly and had us laughing all throughout the day, which helped make the process feel less stressful.