I would absolutely recommend this company, which was provided to me through my employer. I am new to the NYC area, and my agent Katrina made the process much easier and more enjoyable. We toured different areas, and she was able to help me find a place that I LOVE that was within my budget and in a great area. I would also like to highlight that my tour was supposed to be in-person, but after my flight to NYC got canceled the morning of, Katrina was easy to help and adapt. We had a virtual tour instead, which I was unsure about, but she answered all my questions throughout the process and was always there as a resource. Thank you Next Step and Katrina!!