I had an amazing housing search with Next Step! Jake was my agent, and he was super helpful from the beginning, ensuring he noted down all of our preferences and tailored the search perfectly. He was very friendly and open to answering any of our questions prior to the tour! During the appointment, we were able to tour a number of places across NYC in the areas we were interested in. Jake was very responsive and made sure to address all our concerns promptly. He was very knowledgeable about the region and gave us many helpful tips important for renting in NYC. Jake made the application and signing lease process super smooth, which was beneficial given that both of my roommates were out of the state. Even after signing the lease, Jake has been very responsive and a helpful resource. I’d highly recommend hiring Next Step!!