Grayson S.

Starting a new job after graduation was daunting enough without the added challenge of finding an apartment in NYC during the post-pandemic rental frenzy. Luckily, my job offered me VIP status with Next Step. After a brief phone call going over my rental criteria and answering some basic questions, I was set up with my agent Victoria. From our first call, Victoria was extremely professional, honest, and capable navigating the NYC rental market. We set up a day to tour apartments within my budget and preferred neighborhoods. Victoria pre-approved my application materials to ensure that when I found a place, applying would be as seamless as possible. The tour was a whirlwind with some places rented before we had a chance to see them. Still, Victoria’s expertise and confidence eased my stress, and it helped that we drove between apartments in Next Step’s car service. By the end of the day, my partner and I felt like we had multiple options to choose from. With Victoria’s help, we applied that day for our favorite place and were approved within four business days. We moved in this month and are so pleased with our home! Thank so much to Victoria and the rest of the team at Next Step for guiding us through this otherwise stressful process. They made what should have been an incredibly anxious time in our lives much more bearable, and dare I even say fun!