I had the best experience with Jake at One Step. He carefully listened to all the criteria that I was looking for in my new apartment and delivered on every factor. He understood and showed me multiple options that were exactly what I wanted — in addition to even more apartments that would have been satisfactory fits as well. What’s more, the Next Step team has excellent relationships with landlords and property managers around the city, which meant I got to see so many apartments before they were listed online to the public, as well as got offered special deals on rent. The whole process was fast, easy, and as painless as apartment-hunting in NYC can be. I was moved into my new apartment one week after our appointment date, and I have loved it. Highly recommend!