Just graduated and moved to NYC for work. Next Step helped a lot in my apartment hunting and my broker Michelle is awesome. The initial communication is great. I especially like the one-day apartment hunting thing. Really efficient and super helpful to people like me who need to travel to NYC to check the apartments. After I decided the apartment, we had some problem regarding the starting date. But Michelle worked really hard to negotiate on my behalf with the building, and problem solved at the end. Definitely recommend this firm and Michelle.