Very professional, full-service brokerage. Meena was given a tough task: we have a pit bull and a commuting constraint since one of us works in NJ. Nevertheless, she found several newer luxury apartments that satisfied our criteria and which, because they were newer, offered concessions that made them more affordable. Getting an apartment in NYC is really difficult due to the financial background checks and all that – Meena and Next Step more generally were very helpful with that. Definitely a great experience